We believe in helping our customers as far as possible, and as a reflection of our gesture, we have a liberal cancellation policy. Under this policy:
- We do not process cancellation of orders placed under the Same Day Delivery category.
- No cancellations are entertained for those products that our marketing team has obtained for special occasions like Pongal, Diwali, Dasera, etc. These are limited occasion offers and therefore cancellations are not possible.
- In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 24 hours of receiving the product. Our Customer Service Team after looking into your complaint will take an appropriate decision.
- In case of complaints regarding products that come with a warranty from manufacturers, please refer the issue to them.